Description of Topic:
The opportunity to establish a new quality system from scratch has three potential results. The most rewarding is a cross-functional systems approach that balances quality activities to achieve product performance requirements and meeting internal and external customer requirements (needs & wants). The least desired outcome is a failed quality system that is so dysfunctional that it threatens the organization's very existence. The final result is a quality system operating between the extremes of the above-described outcomes. It is known as mediocrity. This webinar will focus on the quality system that delivers results and is very self-actualizing. It is based on the need for achieving basic quality elements and then building on these elements to achieve the self-actualizing quality system.
The opportunity to establish a new quality system from scratch has three potential results. The most rewarding is a cross-functional systems approach that balances quality activities to achieve product performance requirements and meeting internal and external customer requirements (needs & wants). The least desired outcome is a failed quality system that is so dysfunctional that it threatens the organization's very existence. The final result is a quality system operating between the extremes of the above-described outcomes. It is known as mediocrity. This webinar will focus on the quality system that delivers results and is very self-actualizing. It is based on the need for achieving basic quality elements and then building on these elements to achieve the self-actualizing quality system.
